Frequently asked questions
Study, assessment, tutors, payments, cancellations and accreditation — the answers students ask for most. Still unsure? Call 1300 100 008, Mon–Fri, 9am–7pm AEST.
What do I need to know?
Can I study from outside of Australia?
Yes, if you want to pay via a payment plan, you will need an active Australian or New Zealand bank account. If you have neither of these, you can still enrol, but you must pay for your course in full.
Are there any entry requirements?
Our courses suit anyone looking to upskill, reskill or change careers. All you need is a computer, laptop or tablet. No prior qualifications or prerequisites are needed for any of our online courses.
Is there a study age limit?
There's generally no age limit for course enrollment on our website. However, if you're under 18, you'll need written permission from a parent or guardian to enrol. Additionally, the parent or guardian must act as the financial sponsor for individuals under 18.
Can I get or apply for a job with Courses4me’s certificate?
We cannot guarantee you a job. What we do provide is a free job-ready program for graduates, to help with your resume and interview skills. Some roles also need further training or qualifications, so check the requirements of the jobs you are aiming for.
Do I need to have finished high school to study with Courses4me?
No. Our courses are open to anyone motivated to upskill or reskill.
How do I receive and begin my course?
Depending on the course, you may be able to start your study right now! You can enrol any time from any device. Simply choose your desired course, click ENQUIRE NOW, choose a payment method and complete the checkout process.
If you require assistance during the enrolment, feel free to contact us through our learning platform. You can also reach out via email at info@courses4me.com.au, or call us at 1300 100 008.
What student and course support do I receive?
Upon selecting and enrolling in your course, you will have access to our comprehensive support system. Our tutor, student, and technical support teams are available to assist you. Whether you have specific course-related inquiries or general questions, you can easily connect with us any time via email at info@courses4me.com.au, or call us at 1300 100 008.
How long will I have access to the online course?
You have unlimited access to your course, so you can study at your own pace with no time limit.
Is the course interactive?
All our courses have been designed to be interactive with diverse learning styles. We are very proud of our online learning platform and how easy it is to navigate. We are constantly investing in our courses and updating the content as you learn.
What computer skills do I need for my course?
You don't have to be a computer expert to excel in our online training, but possessing basic computer skills is essential for a comfortable learning experience. Proficiency in tasks such as typing, navigating the internet, and being familiar with computer software programs like Microsoft Word and Excel would be beneficial. Want to know what it's like to study with us? Check out our online brochure.
How will I contact Courses4me if I have further questions?
You can contact our support team, any time via email at info@courses4me.com.au, or call us at 1300 100 008.
Can I take more than one course at a time?
Our courses are studied online at your own pace, you are free to study as many or as few courses as you wish.
Do you have start dates?
We welcome enrolments throughout the year. However, please do note that if the courses have set enrolment end dates. Students have the flexibility to commence their courses upon enrolment or choose a later start date. If you’re starting at a later date, please let us know during enrolment so we can set it up.
Assessment & Exam
Are there assessments or exams in the courses?
Yes, our courses include self-assessment tests after each lesson made up of multiple-choice questions. Which you can attempt multiple times.
You also have written assignments that are marked on competency, so you won't receive a pass/fail. We will allow you to resubmit your work and the tutor team will be there to support you if you need assistance with any assignments or resubmissions.
Are there deadlines per assignment?
Study with us is self-paced, so assignments can be submitted any time within the student’s enrolment period. We do however encourage our students to submit assignments on a regular basis (at least 1-2 per month), to ensure completion.
Please feel free to contact our course advisers, who will be happy to assist you to work out a routine to suit your lifestyle.
Tutor & Course
How do I contact my tutor?
You may contact him/her through that provided email address for consultations and inquiries.
Who is my Tutor?
You will receive an orientation call when you start. Once you submit your first assignment, you are assigned a tutor who marks your work for the rest of your course. Tutor support: 1300 100 008 or submissions@courses4me.com.au.
What qualifications do the tutors have?
When will I receive my Certificate?
Once you have successfully completed your course. Students on a payment plan need to pay the plan in full before they can access their certificate. All graduates receive a hard and digital copy of their certificate and transcript.
Payment
What are the payment methods available? Is there a payment plan option?
We offer 2 payment methods:
- Upfront (via all major Credit Cards, PayPal, Apple Pay and Bank Transfer).
- And flexible weekly payment plans for as little as $18.84 per week. If you need further payment support, please contact our support team at any time through email at info@courses4me.com.au, or call us at 1300 100 008.
Can I pay in instalments?
Yes, we offer payment plans starting from $18.84 per week (more information can be found on each course page; payment plans can vary depending on the course.
Is there government funding?
As a private education company, we do not receive government funding. We keep courses affordable and offer payment plans instead. You can ask for a Confirmation of Enrolment (student ID and course details) if you are applying for payment assistance.
Do you accept Centrelink payments/ offer subsidies?
This is on a case by case basis, it is best for you to do further research to see if you can receive government payments or subsidies before enrolling or you are welcome to ask for a Confirmation of Enrolment which provides you with your Student ID and Course details to apply for any payment assistance.
Change mind?
Can I cancel my course?
Yes, during your 3-day cooling-off period (weekends and public holidays included): call 1300 100 008 or email support@courses4me.com.au and we will withdraw your enrolment and cancel your payment plan. Requests after the cooling-off period cannot be actioned, unless evidence can be provided for extenuating circumstances.
What if I am outside my cooling off period?
What are your Terms and Conditions?
Our terms and conditions of enrolment are here. Terms and conditions.
I would like to be taken off your mailing lists after enquiring?
Please get in touch with us by either calling 1300 100 008 or emailing info@courses4me.com.au if you would like to be removed from our mail list.
Accreditation
Is Courses4me Accredited?
Yes. Courses4me is accredited by ICOES.
ICOES has an independent board of management that ensures that the Foundation operates in accordance with its purpose. It has an Advisory Board consisting of independent professors who developed and implemented the Accreditation Standards, a quality charter that is used for the annual review of
prospective and existing accredited course providers.
Who is Courses4me Endorsed and Accredited by?
All of our courses are endorsed by the IARC (www.iarcedu.com) and accredited by ICOES (www.icoes.org).
WHO ARE THE I.A.R.C AND I.C.O.E.S?
The International Approval and Registration Centre (IARC) is an association which recognises institutions who aspire to excellence in tertiary education. The International Council for Online Educational Standards (ICOES) is an internationally recognised organisation that provides accreditation and recognition for online educational institutions and programs.
Who is Courses4me?
Courses4me is the leader in online education with decades of experience in both public and private education. Our founders have a combined 30 years of expertise in education and training and have joined forces to deliver high-quality, low-cost education to anyone wishing to advance their career.
Refund/Cancellation Policy
Course Expiry/Access
You have unlimited access to your course, so you can study at your own pace with no time limit.
